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Frequently Asked Questions

FAQs

For marketing inquiries, please contact us at Roddenberry@HealthyWage.com
For press inquiries, please contact us at info@HealthyWage.com

What is HealthyWage?
HealthyWage is a sponsor-funded company that rewards long-term changes in behavior that lead to improved health. Our website---HealthyWage.com---is free to everyone!  We also offer corporate products that help companies who want to reward their employees or customers for improved health. We understand that changing behaviors can be difficult. Our aim is to empower our users to better understand their health and take positive steps so they can achieve their wellness goals. 

HealthyWage’s website tools help you in your journey to success, starting with the HealthyCheckup, a robust wellness assessment that helps you to understand your starting point and set your own health goals. Based on this information, we create a personalized wellness plan and provide tips to help you achieve those goals.  HealthyWage knows that support and encouragement will help you succeed in the long term, and our social networking function allows you to connect with like-minded users, share tips, and root for each other. We’ve also made it easy for you to print and share your plan with your physician, trainer, or anyone else you consider part of your HealthyWage team.
HealthyWage and its experts do not dispense medical advice—instead, our goal is to support you and keep you mindful of the daily choices you make and how they impact your health. We’re your partner on every step of your journey, providing tools to help you succeed during the time you’re away from your doctor.
Is this for real?  How do I know you won’t take my money?
HealthyWage is in the business of using incentives to help individuals and corporations reward health improvement. Numerous clinical studies prove that incentives work in making a significant difference in your health. Featured in Time, Yahoo! Health, Fox News, and many other media outlets, HealthyWage will not “take your money and run.” To give you added comfort about investing your own money (which is totally optional), you should know that all “bets” are deposited and held in a special trust account at Citibank, where no one has access to the a user's money until the user's completion of a given challenge. 
 
What do I have to do to get a cash incentive from the BMI Challenge?
It’s pretty simple. You must start with a BMI of at least 30, and you must have a BMI of less than 25 on December 30, 2010. You must complete the weekly weigh-in each week in 2010 (you can take two weeks off) and have your physician complete our online doctor verification (your vitals must have been measured at the doctor’s office by February 28, 2010, and your doctor must complete the online verification no later than April 15, 2010). 
 
Do I have to get my weekly weigh-in verified?
No! Just step on the scale and enter your weight on the website; no verification needed. The weekly weigh-in is about you and your health: it provides a way for you to remain accountable, stay on track and being accountable and supportive each week. It also helps to get you back on track (or get back on track!), and get some support while pursuing your goals.  For social networking purposes, we’ll be careful to share only your week-to-week weight change (e.g., “Jane lost 3 Lbs. this week”), and NOT your actual weight.  
 
How does HealthyWage make money?
HealthyWage makes money from advertising and corporate partnerships. Wellness is a hot topic in our country; we earn money from companies who want to be associated with healthy living via sponsorship of health incentives and contests, and from employers who want to help their employees become healthier.
 
How do I get my weight verified by a doctor?
Click here to see your doctor verification form
 
How do I change my password?
Click on “forgot password?” – it’s just to the left of the sign-in dialogue, at the top of the homepage. We’ll send you your password.
 
How do I cancel my HealthyWage account? 
We’re sorry to see you go. If your experience was unpleasant, please let us know. We will do our best to fix it fast!   We know incentives and online wellness may not be for everyone. If you’re sure you want to cancel, please send an email to info@healthywage.com with “CANCEL” (and no other words) in the subject line of the email. A reminder:  there are no refunds on the SuperSizer products (the $150 and $300 options to invest your own money).   If you cancel your account, you will not longer be eligible for any incentives, and you will be removed from the HealthyWage website. 
 
Where do I find my BMI Challenge Registration Number? 
It appears automatically on your doctor verification form. You can find the doctor verification form on the friends page, just to the right of the timer for the weekly weigh-in.
 
What is a sponsor?
Our cash rewards come from corporate sponsors, including food, drug, healthy lifestyle companies. We may ask that you choose one of our sponsors to pay you the $100. The sponsor will be able to send you a message on the HealthyWage website (your personal information will not be shared) and may provide you with additional coupons/rewards. One sponsor option will be HealthyWage--we believe in the power of incentives are putting our own money on the line.
 
Can I use doctor-prescribed dietary aids, and other weigh loss methods and still qualify?
Absolutely! Your relationship with your healthcare provider is sacred—you should always follow what s/he recommends or approves with respect to your weight loss plan. HealthyWage promotes healthy, responsible weight loss and we want you to discuss with your healthcare provider the best approach for you.
Who should use HealthyWage?
Anyone and everyone! HealthyWage is a free place for you to manage and understand your health, and to share with each other ways to live a healthier lifestyle. The HealthyWage tools help you understand the variables that affect your well being, and help you chart a course to live a happy, healthy, more relaxed life. Does what you eat at lunch improve your productivity at work? Do you sleep better on days when you exercise? Are you less stressed on days when you take your medications? Sign up on HealthyWage today and start learning about your own habits, triggers, and tools for a healthier life!

Do I qualify for the BMI Challenge?
The BMI Challenge pays up to $1000 to users who have a Body Mass Index (BMI) of at least 30 at the start of the challenge, and who have a healthy BMI (under 25) on the date of the end of the challenge (December 30, 2010). To qualify for the reward, consumers must check in with our website at least once per week and follow a few rules.  Sign up before January 20, 2010 to participate in our BMI Challenge!

How can HealthyWage help doctors?
HealthyWage makes doctors' lives easier! We save you time with your patients. Patients who use HealthyWage are engaged in their health and come to your office prepared to discuss their chronic conditions and the things they have tried to manage their health. Patients track their habits in the HealthyWage Personal Health Record and can understand the relationship between different daily decisions and their well-being (e.g. how getting more sleep improves their mood).

How does HealthyWage help me change my behavior?
HealthyWage program components help you achieve your goals: 1) monetary incentives to encourage you to improve your health; 2) social networking allows you to enlist your friends and family to provide support and encouragement; 3) awareness tools help you understand the impact of your daily choices on different aspects of your health; 4) goal-setting infrastructure helps you commit to achieving health improvement.

Does HealthyWage require anything from doctors?
Nope. We’re grateful for your help verifying the vitals of HealthyWage challenge participants. Although we don’t require anything from doctors, HealthyWage offers plenty of opportunities for you to describe your services, get referrals and help you manage your patents’ health records and appointments.

Who is HealthyWage?
HealthyWage is a start-up company with offices in New York City and Fargo. We are a team dedicated to help you live a great life!

What does it mean to Supersize my HealthyWage?
HealthyWage allows you to enhance your motivation by putting your own cash at risk when you enroll---SuperSizing your HealthyWage reward amount.  If you invest $300, your reward amount will be $1000.  If you invest $150, your reward amount will be $400.  (If you don't invest anything, your reward amount will be $100.)  Studies suggest that you are more likely to achieve a goal if you put your own money at risk, for two reasons: (1) you don't want to lose your money; and, (2) you're excited about earning a larger reward. 

Who created the HealthyWage medical materials?
HealthyWage’s medical team—led by Christina Jenkins, MD—developed the HealthyCheckup and the goal-setting infrastructure.  The team draws on its experience and academic literature to develop tools to help you improve your health!