Team Formation Process
Before the Challenge Starts
When signing Up BEFORE the challenge starts or on the DAY OF the challenge start, you will have 3 choices:
1. Create a team
2. Join an existing team
3. Wait and find a team via the Recruiting room, ask HealthyWage to put you on a team, or wait for HealthyWage to assign you to a team
If you ask HealthyWage to put you on a team, HealthyWage will:
- Confirm that your request was received
- Add you to an open team within 1 business day
If there are no teams available, HealthyWage will let you know that we are still looking for a team to add you to.
If you wait for HealthyWage to put you on a team, HealthyWage will:
- Automatically assign you to an open team 2 weeks after the challenge start date
- Add all verified participants to a team regardless if that team is invite-only or open
When HealthyWage has assigned you to a team, the following occurs:
- You receive an automated email letting you know you’ve been added to a team
- The Team Captain will receive an email letting him/her know that a new member has been added to the team
- We’ll reply back to your email to let you know you were added to a team, if you emailed directly
After the challenge starts
When signing up AFTER the challenge start date (within 2 weeks), you will have 3 choices:
1. Create a team
2. Join an existing team
3. Wait and find a team via the Recruiting room, ask HealthyWage to put you on a team, or wait for HealthyWage to assign you to a team
If you ask HealthyWage to put you on a team, HealthyWage will:
- Confirm that your request was received
- Add you to an open team within 1 business day
We’ll let you know we’re still looking for a team to add you to if there are no open teams available.
If you wait for HealthyWage to put you on a team, HealthyWage will:
- Automatically assign you to an open team 2 weeks after the challenge start date
- Add all verified participants to a team regardless if that team is invite-only or open
When HealthyWage has assigned you to a team, the following occurs:
- You receive an automated email letting you know you’ve been added to a team
- The Team Captain will receive an email letting him/her know that a new member has been added to the team
- We’ll reply back to your email to let you know you were added to a team, if you emailed directly
Team Formation FAQs
What if I do not want help with joining a team?
Check the “Invite-Only” option when you create a team.
What should I do if I need help completing my team, or getting placed on a complete team, and I do not mind being split up from my current teammates?
You can contact HealthyWage directly by emailing info@healthywage.com. You can also create your own team, set it as “Open” and then select the “Needs Help” option.
What is the timeline for being placed on a team?
If you reach out to HealthyWage directly, you will be placed on a team within 1 business day. If you do not reach out to HealthyWage directly, you will be placed on a team by the end of the first or second week of the challenge.
When should I reach out to HealthyWage if I haven't been placed on a team?
If you have not been added to a team, contact HealthyWage within 7 days after the challenge starts and no later then 2 weeks after the challenge starts. You can reach us directly by emailing info@healthywage.com.
What if my team isn’t complete but I want to stay with a certain person/group of people?
Have your Team Captain click on the “Needs Team Formation Help” button or reach out to us directly by emailing info@healthywage.com.
